Information

Delivery timesUsually we'll ship your ordered articles on the same day if we receive your order until 12:00.

Generally you will receive your delivery within the following time spans:

• Germany24 hours
• European Union48 to 72 hours

• Worldwide5 to 15 days

Forms of payment• payment in advance
• credit card (Mastercard/Visa)
• PayPal
• invoice (only on appointment)

Delivery conditionsFor all orders up to 31 kg, placed via the vhf shop, the delivery within Germany, the EU and Switzerland is free of shipping costs. For all other regions attractive shipping rates apply.

The minimum order value amounts to
• € 75 for Germany
• € 200 for EU
• € 250 for Switzerland
• € 300 for third party country (except Switzerland).

For smaller net order values we charge a minimum quantity surcharge of
• € 10 for Germany
• € 25 for EU
• € 35 for Switzerland
• € 45 for third party country (except Switzerland).

Express deliveryIt is also possible to send the deliveries for an additional charge as express parcel. Just select the appropriate option while ordering. Express orders placed by 2 p.m. can be dispatched on the same day. Express delivery of orders placed later can be checked on request. We do not guarantee the delivery times of the respective service providers. Therefore, a refund for delayed deliveries is not possible.


Please note:
All deliveries are always subject to our Terms of Sale of vhf camfacture AG.


Additional information about credit card payments
Please note that, in accordance with the EU’s Payment Services Directive (PSD2), credit card payments within the European Union are subject to strong customer authentication since September 14, 2019. This means that you will have to prove your identity using two factors via the 3D Secure service when making electronic payments within the EU. To participate in the 3D Secure service, you must register with the bank that issued your credit card. This measure meets the statutory requirements of the European Union’s second Payment Services Directive (PSD2) and reduces the risk of the misuse of data used for electronic payment transactions. In addition, you benefit from more reliable and swifter payment processing.


 

More from vhf

With 35 years of experience, vhf is a leading manufacturer of high-precision, fast and robust CNC milling machines, milling tools and CAM software for the dental sector, industry and signmaking.

Here you can find out more about the development and production of the vhf tools. We also provide you with valuable tips for the use of your tools and the setting of the operating parameters.

Universally applicable machines which are suitable for powerful milling works, precise engravings and many cutting tasks. Each machine will be modularly customized to your specific requirements – of perfectly matching components Made in Germany.

Get to know our impressive range of four- and five-axis milling and grinding machines. The dental machines from vhf are internationally renowned for their utmost precision during machining and outstanding ease of operation.